Introduction
At JM Print, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and store your information in accordance with the UK GDPR and the Data Protection Act 2018.
Information We Collect
We may collect:
- Personal details: Name, company name, address, email, phone number
- Order information: Product details, artwork, and design files
- Payment information: Processed securely via third-party gateways (we do not store card details)
- Technical data: IP address, browser type, and site usage statistics through analytics tools
How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Communicate about artwork approval, delivery, and support
- Improve our website and customer experience
- Send marketing communications (only if you opt in)
Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity: To fulfil your order or provide services
- Legitimate interest: To improve our services and customer support
- Consent: For marketing communications
- Legal obligation: To retain records for accounting and tax purposes
Data Security
We use secure servers, encryption, and limited access controls to protect your data.
While we take all reasonable precautions, data transmission over the internet is never completely secure.
Sharing Your Data
We only share data with trusted partners when necessary to provide our services, including:
- Payment processors (e.g., Stripe, PayPal)
- Courier and delivery services
- IT and hosting providers
We do not sell or trade your data with third parties.
Cookies
Our site uses cookies to enhance user experience and gather analytics.
You can adjust your browser settings to refuse cookies if preferred.
Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise these rights, contact us at contact@jmprint.co.uk.
Data Retention
We retain order information for as long as required by law (typically 6 years for tax purposes). Other personal data is retained only as long as necessary for the purpose collected.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about your data, please contact:
📧 contact@jmprint.co.uk | help@jmprint.co.uk | jmp.co.uk@gmail.com
📞 +44 7727 273 766